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Thursday, January 8, 2015

Test Prep & Tutoring Business Integration Strategy




Test Prep & Tutoring ProfessionalsJanuary 2015 Industry Update


Are you integrating?

During 2014, TPP fielded a fair number of questions about business integration. I suspect the coming SAT Redesign has a some companies brainstorming.

While the partnership between CB and Khan Academy will culminate in a free P/SAT prep platform and this will be a challenge to test prep providers, a better understanding is warranted.   This institutional partnership is a form of  vertical integration.


Vertical integration was made famous by Andrew Carnegie and Carnegie Steel. Carnegie Steel used backward integration to control elements of the production process. This form of integration is not exclusive to big business nor is it the only form of integration.  Horizontal integration involves developing (or acquiring firms with) like products in order to gain economies of scale. Horizontal integration seems particularly well suited for test prep & tutoring firms.

There are a number of fields related to test prep & tutoring.  The usual suspects include:  publishing, content creation, admissions advising, and study skills. More recently there seems to be an uptick in learning differences and cognitive training as well.

I've found that most firms at least dabble in one of the above.  If there is something your company does well that is NOT directly related to tutoring or test prep delivery, it may be time to explore developing that area as a revenue driver.  Stick to things that could be easily re-purposed and that are complementary to your existing product mix.

For example, if you write your own material, consider expanding into publishing, or apps, or flashcards;  or, if you have developed an excellent study-skills platform, consider specializing in that area. You could also consider a more deliberate partnership with corollary partners such as cognitive specialists or learning difference counselors.

The possibilities are numerous  but the main point is that most companies have internal processes & products which, if strategically integrated and leveraged, could help them diversify, increase revenue, and adapt to a changing business environment.  


To learn more about this or other strategies, set up a *free consultation here.  
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This month's newsletter for your review. Warmly, Kevin
Test Prep Professionals 150 Woburn Street Andover, MA 01810 USA 

Thursday, November 20, 2014

Black Friday and Beyond:  Strategic Positioning for Test Prep & Tutoring in Late November
  Adding Grad Programs: GRE/GMAT/LSAT/MCAT 
Adding Grad Programs: GRE/GMAT/LSAT/MCAT
  December SAT/ACT marketing strategy 
December SAT/ACT marketing strategy
 
Growing your tutoring business in the first year 


Big Box Test Prep Strategy for the Price of a Good Tutor  Call 617-285-4036
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November  2014 Blog
Preparing for Black Friday
www.testprepprofessionals.com
             


 TEST PREP & TUTORING PROFESSIONALS


SAT scores from the November 8th administration will be released starting next week which, as luck would have it, is also Thanksgiving week.  While the beginning of the week may be subdued in terms of inbound phone volume, make no mistake; potential clients will be in the habit of web-shopping because of a fairly normalized consumer sales cycle.  Although this sales cycle is more traditionally related to retailers and holiday shopping,  Test Prep & Tutoring sales also tend to peak as well.  That having been said, Black Friday may be hit or miss for Test Prep & Tutoring consumer traffic--BUT-- the Monday and Tuesday after Thanksgiving are usually quite busy.

To take full advantage of this opportunity, it will be helpful to prepare.  Here are some basics worth reviewing with your team:

1.  Have a singular and impactful message.  Whether you are using price incentives, value-adds, or new product announcements, limit the scope of your sales messaging to a singular message of choice.

2.  Have a short team meeting during which this message is discussed and be sure folks fully understand how to discuss and implement the promotion or message of choice.

3.  Review and update sales sheets (product descriptions, pricing, pricing if there is an incentive, limitations to any incentives, and sales scripts if you have them etc.).

4.  Consider developing a quick FAQ for team members taking in-bound calls

5.  Double check class offerings &  tutor availability through January.  Many people will be looking ahead and you will want to have inventory to meet the demand!

6.  Extend the discussion to all tutors and teachers in order to maximize network outreach.  This can be done pretty efficiently through a bullet-pointed email.

7.  Document any and all information from web forms or inbound callers who don't enroll.  These folks could be prospects for a future class or offer.

8.  Consider sending an email on either the Monday or Tuesday after Thanksgiving

9.  Don't forget your current clients--they deserve to be rewarded as much as or maybe event more than new clients.

10.  If you are not in the habit of "goaling,"  try to set an enrollment goal using comparitive dates from the prior year.  For example, if the Monday after Thanksgiving in 2013 your enrolled 3 students, try goaling at 5 or 6 this year.  Extend that logic forward as appropriate.

Hope it helps.   Happy Holidays!

Kevin